More than a month after wind and hail from a Memorial Day storm damaged his Naperville house; Steve Bernas nevertheless had a mailbox full of home improvement flyers. He estimates he has to have received a hundred or so leaflets in the weeks after the storm. But Bernas knows more than a maximum approximately how to differentiate between a reputable contractor trying to assist and a con artist trying to make a short buck.
As president and CEO of the Better Business Bureau of Chicago and Northern Illinois, Bernas became a sought-after professional for pals dealing with typhoon cleanup and the appearance of so-referred to as “typhoon chasers. These were not the adrenaline junkies who chase tornadoes — those were the folks that show up on the doorstep providing to make upkeep. Some are respectable. Some are not. But it is always quality to proceed with a warning. In Bernas’ neighbourhood, contractors showed up with license plates from as away as Florida and Iowa.
There are terrible actors a good way to spoil it for anybody else,” Bernas said.
After reviews of massive hail throughout the suburbs this week and with forecasts for more severe weather, the Daily Herald requested Bernas to share guidelines about warding off storm-related scams. State’s legal professional’s places of work also have compiled guidelines. Here’s their advice:
1. Ask contractors for references, licensing, and evidence of insurance.
2. Seek or 3 bids from unique organizations.
3. Never pay cash. If you write a look at it, make it out to the corporation and no longer the individual. Paying with a credit card affords better safety inside the event of shoddy maintenance, Bernas stated.
4. State law calls for contractors to offer a written contract for repairs of $1,000 or greater, the BBB notes. Everything must be in writing, in particular, your facet conversations, due to the fact there may always side conversations,” said Bernas, bringing up responsibility for debris cleanup as an instance of something that has to be targeted in the contract.
5. Stay far away from “high-pressure” sales procedures, Bernas said. Scammers want handshake offers instead of contracts.
6. Know your metropolis’s rules for permits and solicitors. In Naperville, for instance, solicitors certified by the metropolis ought to wear a photo ID badge and safety vest issued via the clerk’s office.
With first-quarter revenues up 5.1%to reach $1.4 billion, with a 3.9% same-store sales increase along and 55% uptick in AceHardware.com sales in 1Q19, following a 6.1% increase last year to top $5.7 billion in sales, Ace Hardware defines its mission to help its local retail partners, so that they can be the most helpful place in their communities.
Our thousand of Ace retailers across the country work hard to serve the customers in their local community,” Enright concludes. “Our competitive differentiators are Quality, Service, and Convenience. The detailed rankings in the J.D. Power report show that first, these things still matter greatly to customers and secondly, that we are delivering on these differentiators.”